Point Blue | Covid 19 | Quarantine Hotel Manila | Philippines

COVID-19

OUTLINE

I. Point Blue COVID-19 Policies
II. Tenant Self-Diagnosis and Action Plan
III. Emergency Contact List
IV. Basic Necessities Directory
V. Frequently Asked Questions (FAQs)

I. Point Blue COVID-19 Policies

We have taken the following steps to ensure that our buildings remain safe and healthy environments for our residents.

  • Hourly cleaning of elevator buttons, biometric access points, common door handles, light switches and stair railings (7am to 8pm)
  • Alcohol disinfectants provided near access points
  • Used face masks to be removed and disposed of upon entering the building (trash bin provided)
  • Suspension of cleaning and repair services to minimize contact (unless it is an emergency)
  • Elevators are marked to require social distancing
  • Visitors are no longer allowed in the building
  • Shoe disinfectant located at the entrance of the building
  • Group gatherings are prohibited in all areas

We are conducting a mandatory survey across all tenants to help us monitor and keep tenants safe. We believe transparency and communication will allow us to do so and your participation in the survey is appreciated.

Many people need safe housing during this crisis. We are currently accepting 1-month leases in order to provide housing solutions for those in need. Existing tenants may also renew their leases for a 1-month term. We intend to discontinue this offer once the lockdown has been lifted unless deemed otherwise by management.

II. Tenant Self-Diagnosis and Action Plan

It is our responsibility to keep our community safe and to help others who may need assistance. We are conducting a survey across all tenants to help us monitor the different exposure levels of our tenants to COVID0-19. Please see below for the different categories and action plans for each.

Old Classification New Classification
Non-PUM/PUI Not a COVID-19 case
PUM Not included
PUI (Not yet tested) Suspect
PUI (tested) Probable
COVID-19 Positive Confirmed
Suspect Case Probable Case Confirmed Case
Course of Action
1. Email Point Blue management concierge@pointblue.ph immediately with subject “PB_PUI_Case_Unit#”, if you haven’t answered the Tenant Monitoring for COVID-19 survey form yet or if your status is different from what you previously answered in the survey.

2. Wait for the Point Blue Management to contact you and assist you with the process. We will contact 168, Makati City’s emergency hotline, and coordinate on the necessary protocols to be put in place, including the ambulance pick-up.

3. Do not leave your unit. Wait for the ambulance to pick you up.

4. Wait for the ambulance to pick you up, should you be advised by the barangay to leave and be admitted at a nearby healthcare facility.
5. Start securing your valuables in your unit. Our staff will immediately disinfect your unit, once you have left the building premises. Point Blue assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings.

6. Our staff will notify you once the ambulance has arrived. Take the fire exit when going down to ensure that no one else will be in close proximity with you. Make sure to wear a face mask.

7. Together with the ambulance, proceed to the nearest medical facility and have yourself checked-up immediately.

8. Submit a medical clearance upon returning to Point Blue.

9. You can only return to the building premises once you have secured this clearance.

10. Inform the Point Blue team of your schedule for arrival so preparations can be made.

11. For suspect and probable cases who are not considered by the local health authorities to have a critical condition and thus not advised to be admitted at a nearby healthcare facility, the Point Blue management will allow you to self-quarantine in its premises.

12. You are not allowed to go out of your unit. In case of concerns, coordinate with our staff onsite. This includes food, water, and grocery deliveries. You may pick up your order/s outside your unit. Refer to the section on Supply/Food Logistics for more information.

13. Leaving your unit will result in the notification of government authorities for further action and may result in the pre-termination of your lease.

14. For your trash, please ensure it is properly sealed before leaving them outside your unit. Notify our housekeepers afterwards.

15. If symptoms worsen, inform the management immediately.

16. Proceed with the course of action for Suspect Cases if you are advised by the local health authorities to be admitted at a nearby healthcare facility.
1. If you are currently admitted in a nearby healthcare facility, inform the Point Blue management of your current health status.

2. Submit a medical clearance upon returning to Point Blue.

3. You can only return to the building premises once you have secured this clearance.

4. Inform the Point Blue team of the schedule of your arrival so preparations can be made.

5. For suspect and probable cases who are not considered by the local health authorities to have a critical condition and thus not advised to be admitted at a nearby healthcare facility, the Point Blue management will allow you to self-quarantine in its premises.

6. You are not allowed to go out of your unit. In case of concerns, coordinate with our staff onsite. This includes food, water, and grocery deliveries. You may pick up your order/s outside your unit. Refer to the section on Supply/Food Logistics for more information.

7. Leaving your unit will result in the notification of government authorities for further action and may result in the pre-termination of your lease.

8. For your trash, please ensure it is properly sealed before leaving them outside your unit. Notify our housekeepers afterwards.

9. If symptoms worsen, inform the management immediately.

10. Proceed with the course of action for Suspect Cases if you are advised by the local health authorities to be admitted at a nearby healthcare facility.
1. Inform the Point Blue management of your current health status.

2. Submit a medical clearance upon returning to Point Blue

3. You can only return to the building premises once you have secured this clearance.

4. Inform the Point Blue team of the schedule of your arrival so preparations can be made.

Note: This assumes that you are already admitted in a nearby healthcare facility.

For those who are previously considered as Persons Under Monitoring (PUMs):

  • Email the Point Blue management concierge@pointblue.ph immediately with subject “PB_PUM_Case_Unit#”, if you haven’t answered the Tenant Monitoring for COVID-19 survey form yet or if your status is different from what you previously answered in the survey.
  • Wait for the management to contact you and assist you with the process. We will be coordinating with the Barangay Health Center for the necessary protocols to be put in place. This includes obtaining a copy of the daily monitoring form.
  • You will be given a copy of the monitoring form and you will use it to monitor your temperature and symptoms, if any, every day for 14 days. After this period, submit the accomplished form to our staff onsite. You may contact them via email or text.
  • Once your daily monitoring has started, you are not allowed to go out of your unit. In case of concerns, coordinate with our staff onsite. This includes food, water, and grocery deliveries. You may pick up your order/s outside your unit. Refer to the section on Supply/Food Logistics for more information.
  • Leaving your unit will result in the notification of government authorities for further action and may result in the pre-termination of your lease.
  • For your trash, please ensure it is properly sealed before leaving them outside your unit. Notify our housekeepers afterwards.
  • If symptoms develop, proceed with the course of action for Suspect Case.
  • Once you complete the 14-days self-quarantine, you will now be cleared by the Point Blue management and allowed to leave your unit, should there be a need.

For tenants returning from overseas travel:

  • Inform the Point Blue management of the date of your arrival so we can coordinate with the barangay officials and building housekeepers.
  • Please make sure to have the following documents with you upon your return:
    • Certificate of Residency
    • Valid Government ID
    • Plane Tickets
  • Present those documents to the local authorities, if needed.
  • Upon arriving at the property, wait for the management to contact you and assist you with the process. We will be coordinating with the Barangay Health Center for the necessary protocols to be put in place. This includes obtaining a copy of the daily monitoring form.
  • The daily monitoring form will be used by our staff onsite to monitor your temperature and symptoms, if any, every day.
  • Proceed with the course of action for PUM.
  • If symptoms develop, proceed with the course of action for Suspect Case.
  • Once you complete the 14-days self-quarantine, you will now be cleared by the Point Blue management and allowed to leave your unit, should there be a need.

III. Emergency Contact List

Emergency Contact List Contact Information
Nearby Healthcare Units
Makati Cluster (Teka, Estrella)
Makati Medical Center (02) 8888-8999
Healthway Medical Greenbelt 0920-969-4929 / 0917-629-6584
Health Maintenance, Inc. (02) 8811-1313
BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna)
St. Luke's Medical Center (02) 8789-7700
Healthway Medical Market! Market! 0920-969-HWAY (4929) / 0917-629-6584
Centre Médicale Internationale 0917-712-4651 / 0927-931-7194
Local Government Units
Makati 24/7 Emergency Hotline 168
Guadalupe Nuevo Jude Paat (Secretary): (02) 8-883-1773
South Cembo Aimee Melevo (Secretary): (02) 7-728-1832
Health Center: (02) 7-728-1831
San Antonio Restituto E. Cajes (Barangay Captain): (02) 0998-963-6980
Ronald Ferrer (Building Administrator): (02) 8-896-4265
Health Center: (02) 8-897-2626
National Government Agencies
Department of Health (DOH) (02) 894-COVID (26843)
1555
(02) 8-424-1724

IV. Basic Necessities Directory

Establishments Contact Information
Water Refilling Stations
Makati Cluster (Teka, Estrella)
Berakah 0917-136-7756
BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna)
Living Water and Laundry 0917-275-8485
Miggy's Water 0917-732-6997
Laundry Services
BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna)
Living Water and Laundry 0917-275-8485
Food Delivery Services
Foodpanda Website
GrabFood Website
Angkas Food Website
LalaFood Website
Supermarkets
Makati Cluster (Teka, Estrella)
Shopwise Makati (02) 897-8501 / (02) 899-6914
Pablo Ocampo St., cor. Chino Roces Ave., Makati City
The Marketplace Alphaland (02) 478-6022 / (02) 478-3635
Malugay St., cor. Ayala Ave. Extension, Makati City
BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna)
The Marketplace Uptown (02) 815-1394
B-101A Lower Ground Floor, Uptown Place Mall
The Marketplace Central Square (02) 958-5336
Basement 1, Central Square, Bonifacio High Street, Bonifacio Global City, Taguig
Robinsons Selections Eight Forbes (02) 887-2970 / (02) 887-2972
8 Forbes Town Center, Bonifacio Global City, Taguig City
Online Grocery Stores
Groceries
Metromart Website
LazMart Website
Walter Mart Website
Meat/Poultry/Seafood
Rare Food Shop Website
Atreena Wet Market Website
Vegetables and Fruits
Fresh Produce Website
The Green Grocer Website
Online Pharmacy Stores
Mercury Drug Online Website
MedExpress Website
Rose Pharmacy Website
MedGrocer Website

Please note, however, that tenants who were able to secure a Home Quarantine Pass under Makati City may not be allowed to enter BGC, Taguig because of the ongoing Modified Enhanced Community Quarantine (MECQ) being implemented in Metro Manila.

V. Frequently Asked Questions (FAQs)

1. How is the barangay restricting movement and what documentation do we need when travelling outside the building?

Location Home Quarantine Pass (HQP) 5AM to 8PM 8PM to 5AM
South Cembo (Quezon, Luna and Ricarte) Barangay policy allows for the issuance of 1 HQP per microstudio. HQP is required for all movements; only 1 person at a time; HQP should be accompanied with an ID and a Certificate of Residency

Tenants working in BPO companies need to bring:
  • Certificate of Employment (COE)
  • Certificate of Residency
  • ID with home address
No HQP is required for those exempted from curfew
Guadalupe Nuevo (Bonifacio Point) Barangay policy allows for the issuance of 1 HQP per microstudio. HQP is required for all movements; only 1 person at a time; HQP should be accompanied with an ID and a Certificate of Residency

Tenants working in BPO companies need to bring:
  • Certificate of Employment (COE)
  • Certificate of Residency
  • ID with home address
No HQP is required for those exempted from curfew
San Antonio (Teka and Estrella) Barangay policy allows for the issuance of 1 HQP per microstudio. HQP is required for all movements; only 1 person at a time; HQP should be accompanied with an ID and a Certificate of Residency

Tenants working in BPO companies need to bring:
  • Certificate of Employment (COE)
  • Certificate of Residency
  • ID with home address
No HQP is required for those exempted from curfew

2. I go to work everyday. What documentation should I bring with me? Please carry your ID, Certificate of Residency, and Certificate of Employment.

3. Is Point Blue still accepting move-ins? Yes, we are still accommodating move-ins for those in need of housing during these crucial times. However, persons considered PUI/PUM or a Suspect/Probable Case may not be accepted for health reasons. Please be assured that there are strict sanitation procedures being followed for these new move-ins. For additional barangay requirements, please refer to the table below:

Guadalupe Nuevo/South Cembo
Apply for a Health Certificate from any barangay health centers or medical clinics (except essential workers)
Applicant to furnish Point Blue with a copy of the certificate
Point Blue to furnish barangay with a copy of the certificate
Point Blue to proceed in processing the application of the applicant
San Antonio
Apply for a Health Certificate from any barangay health centers or medical clinics (except essential workers)
Applicant to furnish Point Blue with a copy of the certificate
Point Blue to proceed in processing the application of the applicant
Point Blue to give move-in details of the applicant to the barangay

4. What steps has Point Blue taken to ensure tenant health and safety? Please refer to Section 1: Point Blue COVID-19 Policies.

5. How has Point Blue been monitoring their tenants? We emailed a mandatory survey to all residents in order to properly classify and monitor tenants who may be Persons Under Investigation (PUI) or Persons Under Monitoring (PUM). We require all tenants to report to our property management team and submit themselves to the nearest health care if classified as such.

6. Are tenants who are PUM allowed to use their unit for monitored self-quarantine? Yes, provided that they have already coordinated with the Point Blue management and barangay health center. Tenants are also expected to abide by the protocols enforced by Point Blue. We ask our tenants for their cooperation to properly report this to the management so we can monitor your progress and ensure the safety of other tenants in the building as well. For further information on the matter, please refer to Section 2: Tenant Self-Diagnosis and Action Plan.

7. Will tenants be provided a Home Quarantine Pass? Yes. Depending on which property/barangay you are currently residing in, the number of passes per property will differ. For more information, you may refer to our most recent email advisory with subject: PB_2020_038 Building and Barangay Guidelines.

8. Where can tenants buy necessities like food and water? There are several open establishments nearby our properties as well as delivery services you may contact. Please refer to Section 4: Basic Necessities Directory.

9. Are visitors allowed in Point Blue properties? No, we do not allow visitors at this time.

10. Can tenants put up their own internet connection? We do not have wired infrastructure in our buildings.

11. How can we keep ourselves connected with Point Blue advisories? We will continue communicating with our tenants through email. You can also email us at info@pointblue.ph or contact us via FB messenger.